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Jobs at Widgit Software
With a passion for symbols and inclusive communication, Widgit has pioneered educational software for over 40 years. As market and technology leaders of symbol-based software products, we have exciting plans for continued expansion – both in the UK and overseas.
Our Commitment to Diversity, Equity, and Inclusion
Diversity, equity, and inclusion are fundamental to who we are at Widgit. We’re proud to nurture a culture that embraces all walks of life – with staff joining us from university through to retirement age.
From embracing disability and neurodiversity to championing female voices within our leadership team, we’re mindful of diversity when seeking new talent – ensuring everyone feels empowered to reach their full potential.
See our Diversity, Equity and Inclusion Statement.
Meet the people behind the symbols: our team of Widgiteers, by learning Who we are
Find out more About Widgit.
Current vacancies
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IT Operations Assistant
The Kind of Things You’ll Be Doing
As a software and technology company, Widgit and its staff rely implicitly on the smooth and problem-free running of the IT hardware and software that everyone uses. You will be working closely with the rest of the Technical Infrastructure team to take care of the software, hardware and troubleshooting needs of Widgit staff.
You will be proactively developing the technical capabilities of Widgit from a project-based standpoint. You’ll have the opportunity to head up company technical projects such as change of software or services across the business, as well as support ongoing technical infrastructure projects.
You’ll be encouraged to investigate and propose new technical processes and solutions and, if accepted, project manage their implementation.
You’ll be ensuring that good security practice is maintained across the business and supporting activities to work towards accreditations such as Cyber Essentials.
This will also be setting up laptops for new starters or supporting remote staff with VPN issues. It could be configuring the domain policy for antivirus or managing Microsoft 365 accounts.
What We Expect from You
We expect you to be a proactive, confident and outgoing member of the team.
We want you to be able to respond to the technical problems of staff in a prompt, open and friendly manner, and work with them to resolve their issues. This includes a certain amount of diplomacy! Establishing and maintaining a good ticketing process will be key here – most IT issues are repeats of previous, but it’s important that we can track that everyone’s issues have been resolved.
We’d like you to be regularly reviewing and thinking about the software and services we use internally, and considering ways in which they could be made to work for us better or if there are superior alternatives available.
We want you to establish good, constructive relationships with the rest of the Technical Infrastructure team so that you can work together on integrated technology projects to benefit the business.
We expect you to have good written English communication skills: technical issues, project requirements, user guides and technical policies need to be communicated accurately and precisely.
We want you to be self-motivated and self-managing enough to remain engaged and productive while working independently on tasks and projects.
We expect that you are in the office on average 3-4 days a week to be on-hand to help with technology. We also expect you to be able and willing to remotely assist staff wherever possible.
The Experience and Qualifications We’d Like You to Have
You should have a solid technical understanding of computer hardware and networking, and have worked with Microsoft Windows for long enough to have developed advanced skills in things like PowerShell, group policy, MSI, registry etc.
You will ideally have good Linux skills – several of our developers use Linux as their primary OS. Some of our developers also use Apple Macs.
Widgit uses Microsoft 365 fairly extensively so some experience administering the service is a must. You can expect to gain more training and experience in this area.
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If this sounds like you and you like the sound of us and what we stand for, please email your CV and covering letter to our Head of People and Culture, Jessica Ward… jessica@widgit.com
Applications will close on the 12th of July, but don’t delay!
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Product Designer
We are looking for a Product Designer, you will be responsible for taking our Product Design capability to the next level.
You will work closely with the Product Manager and other colleagues to better understand customers, solve problems, find new opportunities and create human-centred designs that delight users. You will lead the product design lifecycle across our portfolio of products (both existing and new): conducting user research; mapping customer journeys; designing user flows; prototyping potential solutions; testing; implementing final designs; measuring success and iterating. You will also support the experience delivered via our websites to ensure a coherent journey throughout the customer lifecycle. Collaborating across functions, you will engage with development, symbol design, education, product marketing, compliance and other stakeholders.
You will design for accessibility and inclusion, taking into account the needs of adults, children, people with special educational needs and disabilities (SEND), and users from different cultures and countries. You will advocate for and embed best practices, implementing relevant tools and processes as appropriate.
You’ll ideally have…
- Competency in visual design, UX and UI design, particularly in software and digital technologies.
- Well versed in design for accessibility and inclusion.
- Sound knowledge of both qualitative and quantitative user research methodologies.
- Proficient in relevant wireframing, user mapping and design technologies (for example, Adobe XD, Figma, Balsalmiq, LucidChart, Overflow or others).
- Good understanding of Software as a Service (SaaS), and both desktop and online environments.
- Basic grasp of relevant code and the frameworks utilised by software developers so as to collaborate effectively (for example, CSS, JavaScript and so on).
- Familiarity with design systems, style guides and the principles of branding.
- Familiarity with the education and SEND market preferred but not essential.
If this sounds like you and you like the sound of us and what we stand for, please email your CV and covering letter to our Head of People and Culture, Jessica Ward… jessica@widgit.com
Applications will close on the 28th of June, but don’t delay!
Can’t find what you’re looking for? Regardless of the role, we’re always keen to hear from like-minded individuals as we continue to grow our team.
Send in your CV and an overview of yourself to jobs@widgit.com, and we’ll reach out if we have something available in the next 3 months.