Point

Common Questions

Point doesn't work when I access it without www in the URL

Solution

This may be a misconfigured proxy URL. The problem occurs if you use a fully qualified proxy URL in point_config.js, such as

Point.proxyUrl = "http://www.example.com/point/point.php";          

This works fine so long as you browse to the site http://www.example.com/, but goes wrong if the site is accessible on different domains (www.example.com and example.com count as different domains) and you browse to the site via one of these alternative domains. The solution is to use a relative URL instead:

Point.proxyUrl = "/point/point.php";